Privacy Policy

Data protection policy

Who is responsible for the treatment of your data?

CLINICACROMA, S.L.P. (“CLÍNICA CROMA”), Ciutat de Reus 11 Str, Local 3, 43840 in Salou and email info@clinicacroma.es

For what reason do we use your personal data?

  • When you give us your consent, to contact you and solve the query raised through the web form.
  • When you give us your consent to subscribe to the newsletter.
  • When hiring a service from the Clinic, to manage the contractual relationship and carry out the requested healthcare.

How long do we keep your data for?

The retention period of personal data is as follows:

Patient data:  5 years from the date of discharge of each healthcare process, in accordance with the provisions of article 17.1 of Law 41/2002 of November 14, on patient autonomy and rights and obligations in terms of information and documentation clinic, with the exception of that which can be kept for up to 15 years, in accordance with the provisions of article 12 of Law 21/2000, of December 29, on the rights of information concerning the health and autonomy of the patient, and clinical documentation.

  • Data of the subscribers to the newsletter by e-mail:  from the moment the user subscribes until he unsubscribes with the withdrawal of his consent.
  • Data of the consultations through the web: during the time necessary to respond to the query and up to a period of 6 months.

We inform you that there are no plans to make automated decisions or the creation of profiles with the personal data collected.

What is the basis that legitimizes us to process your data?

  • Patient data, the legal basis for the treatment of their data is the execution of the dental service provision contract formalized by the budget acceptance.
  • Data of subscribers to the newsletter, the interested party’s own consent.
  • Data from consultations through the web, the interested party’s own consent.

To whom do we communicate your data?

No data will be communicated to third parties, unless we are required by law.

What are your rights when you provide us with your data?

You can request in writing to the indicated email address, including a photocopy of your ID or other similar identification document, to exercise any of the following rights:

  • Right to request access to your personal data.
  • Right to request its rectification (in case they are incorrect) or its deletion.
  • Right to request the limitation of their treatment, in the legally established cases, in which case they will only be kept by us for the exercise or defense of possible claims.
  • Right to object to the treatment.
  • Right to data portability.

You have the right to withdraw the consent given, at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

You have the right to withdraw the consent given, at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

For more information, you can access the models and forms on the website of the Control Authority, which in our case is the Spanish Agency for Data Protection, Agencia Española de Protección de Datos against which you can claim if you do not obtain satisfaction in the exercise of your rights

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